Política de privacidad

Política de privacidad
Vulcan Engineering Limited

Introducción

Vulcan Engineering Limited (denominada Vulcano) respeta su privacidad y se compromete a proteger sus datos personales. Este aviso de privacidad explica cómo cuidamos sus datos personales cuando visita nuestro sitio web (independientemente de su ubicación) o cuando hace negocios con Vulcan. También le informa sobre sus derechos de privacidad y sobre cómo lo protege la ley.

1. Información importante y quiénes somos

Propósito de este aviso de privacidad

Este aviso proporciona información sobre cómo Vulcan recopila y procesa sus datos personales mediante el uso de nuestro sitio web, incluso cuando se suscribe a nuestro boletín informativo, compra un producto o servicio o participa en un concurso. Este aviso complementa otros avisos de privacidad y no pretende anularlos.

Controlador

Vulcan está compuesto por diferentes entidades legales. Cuando mencionamos «Vulcan», «nosotros» o «nuestro» en este aviso de privacidad, nos referimos a la empresa correspondiente del Grupo Vulcan responsable del procesamiento de sus datos. Si tiene alguna pregunta, póngase en contacto con nosotros utilizando los datos que figuran a continuación.

Detalles de contacto

Vulcan Engineering Limited
Unidad 3, Centro Sudoeste
Calle Troutbeck
Sheffield, S8 0JR
Registrado en Inglaterra y Gales con el número 02422728
Número de IVA del Reino Unido GB533827144
Correo electrónico: contact@vulcanseals.com
Teléfono: +44 (0) 114 249 3333
Fax: +4 (0) 114 249 322

Reclamaciones

Tiene derecho a presentar una queja ante la Oficina del Comisionado de Información (ICO) (www.ico.org.uk). Sin embargo, apreciaríamos la oportunidad de abordar primero sus inquietudes. Póngase en contacto con nosotros directamente.

Actualización de sus datos

Es importante que los datos personales que tenemos sobre usted sean precisos y estén actualizados. Le rogamos que nos informe de cualquier cambio que se produzca durante su relación con nosotros.

Third-Party Links

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy statements. We encourage you to read the privacy notices of any website you visit.

2. The Data We Collect About You

Personal Data refers to any information about an individual from which they can be identified. It does not include anonymous data. We may collect the following types of personal data:

  • Identity Data (e.g., name, username, title, gender)
  • Contact Data (e.g., billing/delivery address, email, phone numbers)
  • Financial Data (e.g., bank account details)
  • Transaction Data (e.g., payment details, product/service purchases)
  • Technical Data (e.g., IP address, browser details, time zone, operating system)
  • Profile Data (e.g., username, purchases, preferences)
  • Usage Data (e.g., website interactions)
  • Marketing and Communications Data (e.g., preferences for receiving marketing materials)

We also collect and use Aggregated Data, which does not directly identify individuals.

We do not collect Special Categories of Personal Data (e.g., race, religion, health, sexual orientation) or information about criminal convictions.

Failure to Provide Data

If you fail to provide necessary personal data, we may not be able to fulfill our contract with you (e.g., providing goods or services). In such cases, we will notify you at the time.

3. How We Collect Your Personal Data

We collect data in the following ways:

  • Direct Interactions: You provide personal data by filling out forms or communicating with us (e.g., purchasing products, creating an account, subscribing to services, or entering a competition).
  • Automated Technologies: We may collect data through cookies or other automated methods when you interact with our website.
  • Third Parties/Public Sources: We may receive personal data from third parties, such as analytics providers, payment services, or public databases like Companies House.

4. How We Use Your Personal Data

We will only use your personal data when permitted by law, such as:

  • Performance of a Contract: To fulfill a contract we have with you.
  • Legitimate Interests: Where it is necessary for our legitimate business interests and not overridden by your rights.
  • Legal Obligation: To comply with legal requirements.

We may also use your data for marketing purposes with your consent.

Purposes for Using Your Data

We use your personal data for the following purposes:

Purpose/ActivityType of DataLawful Basis for ProcessingRegistering you as a new customerIdentity, ContactPerformance of a contractProcessing and delivering your orderIdentity, Contact, Financial, TransactionPerformance of a contract; Legitimate interests (debt recovery)Managing our relationship with youIdentity, Contact, ProfilePerformance of a contract; Legal obligation; Legitimate interests (customer engagement)Administering prize draws and surveysIdentity, Contact, Profile, UsagePerformance of a contract; Legitimate interests (business growth)Administering and protecting our websiteIdentity, Contact, TechnicalLegitimate interests (IT management, fraud prevention); Legal obligation

5. Disclosures of Your Personal Data

We may share your personal data with:

  • Internal Third Parties within the Vulcan Group for IT and system administration purposes.
  • External Third Parties, such as service providers, professional advisors, or regulators.
  • Third parties involved in business mergers or acquisitions.

We require all third parties to respect the confidentiality of your personal data and only use it as instructed.

6. International Transfers

We may transfer personal data outside the European Economic Area (EEA) under GDPR guidelines, such as through the EU-US Privacy Shield.

7. Data Security

We have implemented security measures to protect your personal data from unauthorized access or disclosure. In case of a data breach, we will notify you and the relevant authorities if required by law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for. For more details on retention periods, please contact us at contact@vulcanseals.com.

9. Your Legal Rights

You have the following rights concerning your personal data:

  • Request access to your personal data.
  • Request correction or erasure of your data.
  • Object to the processing of your data.
  • Request restriction or transfer of your data.
  • Withdraw consent for data processing (where applicable).

If you wish to exercise any of these rights, please contact us.

10. Glossary

Legitimate Interest: Business interests balanced with your rights.
Performance of Contract: Processing data to fulfill contractual obligations.
Legal Obligation: Processing data to comply with the law.

For more information or to exercise your rights, please contact us at contact@vulcanseals.com.

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